PPDS has announced the appointment of highly experienced and highly knowledgeable AV account management specialist, Frank Trossen, to the role of International Key Account Director, focusing on the corporate vertical market. With a pro AV career spanning over 20-years, highly ...
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AI-powered voice analytics are now ready to power the digital-first contact centre in 2021
AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced ...
Yamaha UC partners with Mersive Technologies
Yamaha Unified Communications has added Mersive Technologies to its Strategic Partner Program. This new alliance brings Yamaha’s best-in-class audio and Mersive’s Bring Your Own Meeting room system to hybrid workspaces, allowing onsite and remote workers to work together seamlessly without ...
Midwich Group signs global agreement with Huddly
Midwich Group has announced the signing of a global distribution agreement with Huddly, a manufacturer of high-quality video experience products. The agreement will expand Midwich’s global Unified Communications and Collaboration (UC&C) offering. Huddly combines hardware, software and AI to ...
Hosted security adoption given major boost
New research into the impact of COVID-19 on physical security purchasing decisions has revealed a sharp increase in the necessity/urgency for businesses to adopt hosted video surveillance (VSaaS) and access control (ACaaS) solutions. While 70% of 1000 senior decision makers ...
Sony expands BRAVIA 4K HDR line-up
Sony has strengthened its display portfolio with the addition of two powerful new choices for professionals – the 100-inch FW-100BZ40J and 32-inch FW-32BZ30J. These new models, which are highlighted by Sony’s proven image quality resulting from a high-quality picture processor, ...
Black Box enables safer return to work
Black Box has introduced the first solution in its Return-to-Work suite designed to help organisations and businesses in different industries provide a safer environment for their staff, visitors and customers. The BDS-8 Temperature Screening Kiosk is an all-in-one solution with ...
Nureva Developer Toolkit for cloud-based APIs
Nureva Inc has announced the Nureva Developer Toolkit to give developers secure access to a growing collection of cloud-based APIs for Nureva audio systems. Using APIs for device management and device control, third-party and in-house developers can easily access device ...
Platform agnostic conferencing hardware
The year 2020 resulted in huge investments in digital transformation by organisations globally. According to research by business communications company Twilio, 96% of UK enterprise decision makers have said that the global pandemic sped up their company’s digital transformation plans. ...
Re-establishing email contact with clients
Re-establishing email contact with clients How to get back to pre-COVID-19 lockdown levels of business? The majority of us have seen revenue decline in our business during this lockdown period. David Hazzard – Co-founder of ZoomMail Email Marketing. ZoomMail is ...